Customer support at the Punt | four.5 / 5

If you are searching to have greater video game brands or higher market groups, web sites for example Impress Vegas or Highest 5 will be a far greater fit.

The platform also offers a owocna strona good set of support possibilities versus the things i usually see at social casinos. You may have alive chat, email address, plus a phone line-which is rare in this space. I did not have to make sure my personal account otherwise buy something merely to get assist, which i appreciated, while the certain competition require you to get a bundle before being able to access the brand new live chat.

The new real time chat feature is definitely available in the fresh new place from the new display, and although it starts with an excellent chatbot, it does an excellent business off directing one helpful blogs otherwise escalating what things to a genuine people if needed.

Having said that, individual help actually available 24/seven, which had been a little hard. The assistance cluster is effective during regular business hours towards weekdays, whenever I did so affect them, they were punctual and elite group.

I additionally enjoyed the support articles as these are not only quick FAQ blurbs-they walk you through popular issues with screenshots and you may move-by-move recommendations. There is also a faithful name range when you are having commission trouble, and this adds a little extra satisfaction whenever money’s inside it.

How fast did I get an answer?

We checked-out the assistance system with a bona fide matter on my South carolina redemption updates. I first utilized the chatbot, hence provided me with a general blog post regarding redemption timeframes. Which had been of use, however, We nonetheless had a certain matter, and so i expected to talk to people. Since it try during business hours for the a tuesday, I happened to be connected to a live agent in less than a couple of moments.

The fresh new agent was polite, verified you to my personal consult was at advances, plus provided me with a projected commission big date. I didn’t end up being hurried otherwise brushed regarding-these were actually of good use, which isn’t really one thing I assume in this area.

Preciselywhat are other users stating on Punt?

I have pulled a close look from the just what users need certainly to state from the Punt. As the there is absolutely no mobile application, a knowledgeable source of personal opinions I can see are on the Trustpilot.

For the Trustpilot, Punt Personal Gambling establishment possess an effective 12.8. That is a good score, even when nearly on the quantity of well-versed societal gambling enterprises including Chumba and you can Gambling establishment.

Just after evaluation Punt, We arrived aside primarily pleased-even though there several one thing I do believe might possibly be better. The online game range is enormous, with more than one,000 titles readily available. I tried many techniques from NoLimitCity ports so you’re able to Yellow Tiger’s jackpots and you may discovered several titles which were extremely fun to play. The newest sweepstakes local casino has a very good alive agent part-We starred a few hands regarding blackjack one to streamed with no lag.

What stood away very if you ask me is the latest easy style. Even if there is absolutely no cellular application, the site stacked super fast on my mobile phone. The newest internet browser tool truthfully felt easier than simply even specific software I’ve checked out.

While i registered, I’d 2 Sweeps Gold coins and you may 1,000 Gold coins free-of-charge. So it no-deposit bonus away from Punt Societal Gambling enterprise was enough to start exploring the website instead paying something.

However, not that which you hit the e kinds a little sluggish-some designs are only lumped to one another, therefore it is more challenging to locate particular games appearance. Customer support try amicable whenever i had somebody into the cell phone, but they aren’t available 24/seven, and that was challenging if you have a pushing situation to solve.

I think Punt will probably be worth looking to, especially if you particularly diversity and you can brush design. It is not primary, it feels like a personal local casino that’s in reality trying build a good perception.